Privacy Policy
This Privacy Policy elucidates how SU Counseling Services, hereinafter referred to as “SU,” collects, processes, utilizes, shares, and safeguards information pertaining to you.
For the purpose of this Privacy Policy, “Personally Identifiable Information” denotes any information that, either on its own or when combined with other data, can identify or reasonably be used to ascertain an individual. Such information encompasses but is not limited to, a person’s name, email address, telephone number, physical address, or date of birth. Notably, Personally Identifiable Information excludes data that has been anonymized or publicly available information that has not been amalgamated with non-public Personally Identifiable Information.
Our website is not intended for individuals under the age of 18, including children and adolescents. Nobody who is under 18 years of age should provide any information to us through the website. We do not knowingly collect Personally Identifiable Information from individuals under 18. If you are under 18, please refrain from accessing, using, or sharing any information on the website or any of its features.
In the event that we discover we have unintentionally collected Personally Identifiable Information from an individual under 18 without obtaining parental consent, we will promptly delete that information. If you suspect that we may have collected information from or about an individual under 18, we kindly request that you contact us at sucounsel@gmail.com
USE OF THE COLLECTED INFORMATION
To fulfill, enhance, and innovate our services at SU Counseling Services;
To make recommendations for services and products, often guided by factors such as diagnosis, mental health, and physical health. This data assists us in tailoring your online experience to be personalized;
To address your inquiries and requests;
To identify and protect against fraudulent activities and other potential threats to the website and our users;
To gather your feedback regarding the SU website and our services;
To transmit electronic messages and emails, encompassing news, announcements, reminders, and opportunities from SU;
To process, complete, support, and manage transactions and orders for products and services that you have requested;
To reach out to you in response to your specific requests;
To inform you about alterations to our website, as well as any products or services available through it, and for any other purpose that we may specify at the time when you provide the information, or with your explicit consent.
Additionally, we may employ your information to contact you about products and services that could be of interest to you, including via newsletters. Should you wish to opt-out of receiving such communications, you can do so at any time by selecting the “unsubscribe” option found at the bottom of these communications. On rare occasions when deemed necessary, we will send you essential service-related notifications. For example, if our services undergo temporary suspension due to maintenance, you may receive an email notification.
CONFIDENTIALITY
Your Confidential Information shall remain strictly confidential and will not be disclosed or shared by SU, its employees, its agents, or any third-party contractors, including counselors, whether verbally or in writing, except in the following circumstances:
When SU believes there is a substantial, credible, or imminent threat or risk to your health, safety, or life, or to the health, safety, or life of another individual or the general public.
When SU is legally obligated to divulge such Confidential Information to a relevant authority.
When you have filed a health insurance claim, and the insurer necessitates access to said Confidential Information.
THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SERVICES
The website may include links to other websites (“Linked Sites”). Please be aware that the Linked Sites are beyond the control of the company. We do not bear responsibility for the content of any Linked Site, including, but not limited to, any links within a Linked Site or any changes or updates to a Linked Site.
We also disclaim any responsibility for any kind of transmissions received by the user from any Linked Site. These links are provided for convenience purposes only, and their inclusion does not imply an endorsement by the website of the Linked Sites or any association with their operators or owners, including their legal heirs or assigns.
Upon accessing Linked Sites, you are subject to the terms of use, privacy policy, and other additional policies of those Linked Sites. You further acknowledge and agree that we shall not be held responsible or liable, directly or indirectly, for any damage or loss purportedly caused by or associated with the use of or reliance on content, advertising, products, services, or other materials available on or through any Linked Sites. This includes errors, defamatory content, libel, slander, omissions, falsehoods, obscene content, pornographic material, or any profanity found therein.
CHANGES
Revisions to this Privacy Policy: We retain the right to modify this Privacy Policy at any time, with such changes becoming effective for future use. The current version of this Privacy Policy can be found on the website.
How to Contact Us with Questions about this Privacy Policy: We encourage you to review this Privacy Policy thoroughly. Should you have any questions or concerns regarding our Privacy Policy or our privacy practices, please do not hesitate to reach out to us at
No. 1C, 8th Street, Bharathi Nagar, IAF-Avadi, Chennai – 600055
Effective Date: 27th day of September, 2023